Shipping & Returns
YJMood offers FREE shipping on all orders $75 or more for all orders from British Columbia. Our dedicated courier will deliver your parcel in approximately 2 business days if the destination address is within Greater Vancouver. Orders from outside of Greater Vancouver and within British Columbia will take 3 - 5 business days.
Orders from outside of British Columbia can take up to 12 business days with FREE shipping fee (over $150 or more).
Please see below for the summary of shipping:
Greater Vancouver: FREE Shipping with over $75 or more (Est. 2 business day shipping)
Other BC: FREE Shipping with over $75 or more (Est. 3 - 5 business day shipping)
Other Canada region: FREE Shipping with over $150 or more (Est. 7 - 10 business day shipping)
Pre-order delivery would take up to additional 1 week to the standard shipping as it starts deliver once the item arrives to Canada (Approximately take 1 - 2 weeks)
Return & Exchange Policy
Online purchases in their original condition are eligible for a monetary refund back onto the original method of payment within 14 days (of the delivery date).
After 14 days, we will no longer accept returns or exchanges. All marked down sale items, jewelry, intimates (masks, socks, headwear, and swimwear), nail lacquers, and gift cards are not eligible for a refund, store credit, or exchange.
For the pre-order products, we will not accept refund but only exchange for different sizes.
For more information of "How to return/exchange", please reach out to us through e-mail or Instagram.